LONG LEWIS FORD OF THE SHOALS

Alabama’s #1 Volume dealer for five straight years.

CHALLENGE:Ally Car Case Study | Ally Communications

A client was receiving confusing invoices and poor customer service from their telecom provider. They lacked a dedicated and local account rep for any of their Internet and phone accounts. None of their account reps were local. Their provider assigned a new account representative every 1-2 months and often they were only interested in selling services rather than provider customer service.

SOLUTION:

Ally took over managing all telephone, Internet, and TV accounts. We also took over the management of their NEC phone system.

RESULTS:

We saved them over $11,000 per year within the first month of managing their accounts. This was done without switching to new providers or services. We eliminated unnecessary services and ensured they were receiving all discounts available. They are now very happy to have a local company who understands all their accounts, services, telephone systems, and networks.