Ally Communications did a wonderful job getting the internet & phone set-up for our non-profit. The system is reliable and simple to use. We love doing business with... read moreAlly Communications did a wonderful job getting the internet & phone set-up for our non-profit. The system is reliable and simple to use. We love doing business with local companies and Joel and his team make it a smart choice, also! read less - 4/26/2022 

We used Ally to build our business' network, including design, hardware, cabling, and IT consulting, as well as host our phone system. The Ally team was very knowledgeable and friendly... read moreWe used Ally to build our business' network, including design, hardware, cabling, and IT consulting, as well as host our phone system. The Ally team was very knowledgeable and friendly throughout the process, and have a convenient location in downtown Florence. read less - 4/26/2022 

Joel, Whitney, Sean, and everyone at Ally have always been extremely helpful. By switching to Ally we are saving money and getting much better customer service. Switching to Ally is... read moreJoel, Whitney, Sean, and everyone at Ally have always been extremely helpful. By switching to Ally we are saving money and getting much better customer service. Switching to Ally is the best decision we have made! read less - 4/20/2022 

Ally Communications Team provided us with IT infrastructure and end user setup for remote US facility. Ally team of professionals completed the project on time and budget.... read moreAlly Communications Team provided us with IT infrastructure and end user setup for remote US facility. Ally team of professionals completed the project on time and budget. Team is friendly and tech savvy , flexible , efficient, easy to work with . Thank you ! read less - 4/20/2022 

Ally Communications did a wonderful job getting the internet & phone set-up for our non-profit. The system is reliable and simple to use. We love doing business with... read moreAlly Communications did a wonderful job getting the internet & phone set-up for our non-profit. The system is reliable and simple to use. We love doing business with local companies and Joel and his team make it a smart choice, also! read less - 4/15/2022 

"What else can I say other than WOW! Switching over to Ally Communication has been an immediate success! Our team has been able to focus more on the... read more"What else can I say other than WOW! Switching over to Ally Communication has been an immediate success! Our team has been able to focus more on the instore customer and driving sales with the help of the Auto-Attendant feature! The biggest improvement was in Catering Sales. We saw an increase in sales since the guests could reach us quickly and our leadership team could monitor these calls from afar!

Did I mention how easy the transition was to Ally Communications? Switching over 15 locations could have been a nightmare but Joel and his Team (Sean and Whitney) made it seamless! With 2 conference calls Joel/Sean were able to get our system setup on the backend. Whitney handled all of the new phone/equipment shipment along with the return equipment/account closures for our old system. Thank You!" read less - 3/15/2022 

If you are looking for competent IT help for your business, then look no further. These guys are the best! Thanks Ally! - 2/11/2022 

My business partners and I recently opened a new business in Jasper Alabama, and we chose Ally Communications to be our “one stop shop” for television, internet, and telephones. We... read moreMy business partners and I recently opened a new business in Jasper Alabama, and we chose Ally Communications to be our “one stop shop” for television, internet, and telephones. We were extremely pleased with their services and highly recommend them to any business owner trying to manage these essential technologies. Joel, Whitney, and Sean handled everything from choosing third party providers, installation, training, and tech support. There was no waiting on hold with multiple companies, and there were no ambiguities regarding the status of our project. As a business owner, not having to deal with these types of “headache” issues is invaluable. We will definitely be choosing Ally again for our next venture. read less - 12/20/2021 

Joel and his team are a pleasure to work with. Everything was handled with excellence. The service we get from our new wifi system allows us to fully utilize the... read moreJoel and his team are a pleasure to work with. Everything was handled with excellence. The service we get from our new wifi system allows us to fully utilize the fiber optic internet service recently installed. Thanks, Ally, for a professional experience. read less - 12/11/2021 

Ally Communications went above and beyond with our phone line/internet install. Would highly recommend Joel and his crew to anyone in the area. - 9/24/2021 

Ally Communications is wonderful to work with. We had a lot of issues with phones and internet prior to working with them. They spent a lot of time with us,... read moreAlly Communications is wonderful to work with. We had a lot of issues with phones and internet prior to working with them. They spent a lot of time with us, and had everything in working order quickly. If we ever have an issue they are quick to respond, and have the issue resolved quickly. We love working with Ally! read less - 9/24/2021 

Very helpful and hospitable! - 8/18/2021 

Quick and effective service by friendly people! - 6/18/2021 

Joel,
I think it is very important to give credit when it is due. I want you to know that Jacob has time and time again went above and beyond to... read moreJoel,
I think it is very important to give credit when it is due. I want you to know that Jacob has time and time again went above and beyond to help me on all of my “silly” questions and been so patient with me when it comes to running our business. To have the confidence that Ally is just a phone call away is so comforting. I know that we often don’t give credit to those that we work so closely with, however I feel that it is very important. Jacob has done an outstanding job helping me connect to our VPN and doing things 10 times with me, so I am comfortable when I leave for vacation. I leave Saturday and HAVEEEE to be able to connect to our server, because I have to do payroll. I called this morning and he called me back within 30 minutes and had me up and running in no time.
I just wanted you to know that he is a star employee and I appreciate him. read less - 6/11/2021 

Very Professional staff. Answers all questions quickly and accurately. Staff is friendly and helpful in all ways. Highly recommend their service. - 6/08/2021 

I highly recommend this company. They are very friendly, easy to communicate with and professional as well. It is nice to have someone local to take care of our needs.... read moreI highly recommend this company. They are very friendly, easy to communicate with and professional as well. It is nice to have someone local to take care of our needs. Everyone goes out of their way to make sure any issues are resolved and makes you feel like an old friend and not just a client! read less - 6/02/2021 

Hassell & Hughes Lumber Co., Inc. has been extremely pleased with the level of service provided by Ally Communications. Joel & Dan are always quick to respond to any... read moreHassell & Hughes Lumber Co., Inc. has been extremely pleased with the level of service provided by Ally Communications. Joel & Dan are always quick to respond to any questions or concerns that we may have. Keep up the great work!!! read less - 5/18/2021 

Joel,
I think it is very important to give credit when it is due. I want you to know that Jacob has time and time again went above and beyond to... read moreJoel,
I think it is very important to give credit when it is due. I want you to know that Jacob has time and time again went above and beyond to help me on all of my “silly” questions and been so patient with me when it comes to running our business. To have the confidence that Ally is just a phone call away is so comforting. I know that we often don’t give credit to those that we work so closely with, however I feel that it is very important. Jacob has done an outstanding job helping me connect to our VPN and doing things 10 times with me, so I am comfortable when I leave for vacation. I leave Saturday and HAVEEEE to be able to connect to our server, because I have to do payroll. I called this morning and he called me back within 30 minutes and had me up and running in no time.
I just wanted you to know that he is a star employee and I appreciate him. read less - 5/18/2021 

Hassell & Hughes Lumber Co., Inc. has been extremely pleased with the level of service provided by Ally Communications. Joel & Dan are always quick to respond to any... read moreHassell & Hughes Lumber Co., Inc. has been extremely pleased with the level of service provided by Ally Communications. Joel & Dan are always quick to respond to any questions or concerns that we may have. Keep up the great work!!! read less - 5/04/2021 

Ally Communications has went above and beyond for our office! They always make sure our questions are answered and that everything is working right! Everyone has been so helpful. I... read moreAlly Communications has went above and beyond for our office! They always make sure our questions are answered and that everything is working right! Everyone has been so helpful. I am so glad our office made the switch to Ally! read less - 2/18/2021 

Great service! Friendly people who do great, NEAT work! Great customer satisfaction after install. - 12/18/2020 

Ally has been great to work with when getting our new business off the ground. Great technical support and able to meet all our telecom needs. - 9/26/2020 

tl;dr: 20 minutes to create a brand new setup

Due to a number of reasons, I had to update our entire phone system layout today. New Queues (3), timeframes (5), routing,... read moretl;dr: 20 minutes to create a brand new setup

Due to a number of reasons, I had to update our entire phone system layout today. New Queues (3), timeframes (5), routing, auto attendants (5); the whole 9 yards. Not counting my recording time, it only took about 15-20 minutes to get everything in place. Ally's Hosted PBX platform might be the easiest I've ever used. And I've used a number of them. read less - 4/08/2020 

I recently had the pleasure of working with Joel Peeples, who assisted my nonprofit organization in accessing the free version of Office 365. Joel was very courteous, respectful, and most... read moreI recently had the pleasure of working with Joel Peeples, who assisted my nonprofit organization in accessing the free version of Office 365. Joel was very courteous, respectful, and most of all patient with my very limited knowledge of navigating on the internet. In the end, we were successful and achieved our goal. I feel confident in using Ally Communications again for any of the services they provide in the future. read less - 1/30/2020 

I recently had the pleasure of working with Joel Peeples, who assisted my nonprofit organization in accessing the free version of Office 365. Joel was very courteous, respectful, and most... read moreI recently had the pleasure of working with Joel Peeples, who assisted my nonprofit organization in accessing the free version of Office 365. Joel was very courteous, respectful, and most of all patient with my very limited knowledge of navigating on the internet. In the end, we were successful and achieved our goal. I feel confident in using Ally Communications again for any of the services they provide in the future. read less - 1/30/2020 

Joel helped our business get connected on-line and later provided expert direction in upgrading our telephone/voice service. In both cases, he was very honest and up-front about what we were... read moreJoel helped our business get connected on-line and later provided expert direction in upgrading our telephone/voice service. In both cases, he was very honest and up-front about what we were to expect and was great at explaining technical issues in a understandable way. He made our transitions seamless with very little effort on our part by coordinating all parties involved. We received excellent service at a great value. He was available after the "sale" for consultation and corrected a few minor errors immediately. He is very knowledgeable about his product, helpful and courteous. read less - 1/09/2020 

In the years he has been our account manager, Joel has always done whatever was necessary to ensure our businesses was taken care of, even going above and beyond his... read moreIn the years he has been our account manager, Joel has always done whatever was necessary to ensure our businesses was taken care of, even going above and beyond his professional responsibility. read less - 1/09/2020 

Joel is on the spot for phone, internet, and TV service at a great price - 1/09/2020 

Joel and his team are the real deal! I’ve had the pleasure of having his expertise for the past several months and he has dedicated many man hours into constructing... read moreJoel and his team are the real deal! I’ve had the pleasure of having his expertise for the past several months and he has dedicated many man hours into constructing the best technologically advanced phone system for real estate agents in north west Alabama. I recommend him to anyone looking for the same service and commitment. He will always be a part of the success here at Capstone Realty! read less - 1/09/2020 

Joel and his crew are awesome! They’ve helped us with everything from installing new lines to system programming and everything in between. They provide fast and friendly service with a... read moreJoel and his crew are awesome! They’ve helped us with everything from installing new lines to system programming and everything in between. They provide fast and friendly service with a personal touch. 5 stars! read less - 1/09/2020 

Thank you for hooking us up! The service was great and you guys went above and beyond to get us a phone number quickly and help us out!!! We appreciate you!! - 1/09/2020 

Joel has provided results for us on a consistent basis. I would recommend him and the work he has gotten done for us consistently. - 1/09/2020 

Ally Communications has been such an asset to our company. They have been providing phone and data support for us the last several years. It is such a great... read moreAlly Communications has been such an asset to our company. They have been providing phone and data support for us the last several years. It is such a great feeling to be able to trust that a vendor will always do what is in the best interest of their clients. This is exactly how we feel about Ally Communications. They have always provided solid guidance when faced with making decisions related to costly equipment purchases, upgrades, etc. Not only do they provide service for our North Alabama locations, they also service or coordinate service for our Central Alabama locations. The entire Ally team never disappoints! read less - 9/12/2019 

Joel Peeples is always there when you need him.Ally communication review your phone system and makes recommendations on bringing your communication to a world class business. Gives... read moreJoel Peeples is always there when you need him.Ally communication review your phone system and makes recommendations on bringing your communication to a world class business. Gives you current information about web services on network communications and quotes to set up a complete system from phones and switch board phones.Also can troubleshoot your system problems and get you back in communication. He has helped with Riverbirch Homes phone system issues, also has resolved issues at TRU Riverbirch 947 phone crashes. Would recommend Ally Communications to give you the best services to a world class communications system! read less - 9/05/2019 

Ally is amazing! Joel and Kristine and everyone working with them will take care of all your communication needs. You also can't beat their prices! If you... read moreAlly is amazing! Joel and Kristine and everyone working with them will take care of all your communication needs. You also can't beat their prices! If you email or call them, you talk with them directly, not someone in a foreign country! read less - 2/05/2019 

  Having worked with a few different telecommunications companies over the years I can honestly say Joel Peeples and his team at Ally Communications are one of if not the best... read moreHaving worked with a few different telecommunications companies over the years I can honestly say Joel Peeples and his team at Ally Communications are one of if not the best I have dealt with. We had been having a lot of phone trouble and I provider at the time was not being helpful at all. Around that same time I got a random sales call from Ally Communications trying to get my business and 9 times out of 10 I would have just hung up but I decided to listen. That was one of the best business decisions I have made in a long time. After meeting with Joel Peeples not only did he find me a reliable provider he was able to save me enough money each month to buy all new equipment. Then unlike like past times with other companies when it came time to do the switch and the installation everything went great. We have had Ally Communications going on 6 months now and have had zero problems. If you are looking for a new telecommunications I would highly recommend Ally Communications. read less - 12/12/2018 

  Joel Peeples at Ally Communications was so helpful to me by phone! This woman was shouting out of my computer to call her before I did anything, that someone... read moreJoel Peeples at Ally Communications was so helpful to me by phone! This woman was shouting out of my computer to call her before I did anything, that someone was trying to hack into my computer.
I had just put his number in my phone as he had just been recommended to me.
Joel walked me through and I haven’t had a problem since!
Thank you Joel!
You were my divine appointment that day! read less - 7/03/2018 

Shoals Lighting I work at Shoals Lighting in Muscle Shoals and we would like to thank Joel for all of his great work that he has helped us with. He is a... read moreI work at Shoals Lighting in Muscle Shoals and we would like to thank Joel for all of his great work that he has helped us with. He is a great person to work with and has helped with only a phone call in fixing any issues. We would like for anyone that has any kind of communications probably to check him and his staff out . Again thanks from all of us at Shoals Lighting. read less - 6/29/2018 

Joel and the team at Ally Communications are knowledgeable and explain things in terms that our organization could understand. We have had one issue with our network going down and... read moreJoel and the team at Ally Communications are knowledgeable and explain things in terms that our organization could understand. We have had one issue with our network going down and they were onsite.... FAST!

You'll never feel taken advantage of with Ally and if they suggest something, do it! read less - 6/27/2018 

  Joel and the team at Ally Communications are knowledgeable and explain things in terms that our organization could understand. We have had one issue with our network going down... read moreJoel and the team at Ally Communications are knowledgeable and explain things in terms that our organization could understand. We have had one issue with our network going down and they were onsite.... FAST!

You'll never feel taken advantage of with Ally and if they suggest something, do it! read less - 6/27/2018 

  It is so great to deal with honest and capable people. Joel is top notch and stays informed about his industry. The best in my opinion!!! - 6/26/2018 

  Joel and the entire Ally team are nothing but PROFESSIONAL! They get the job done right the first time! - 6/26/2018 

  The crew at Ally has been great! I met with several IT companies last summer to rip out our old wifi and install all new wifi. Ally was... read moreThe crew at Ally has been great! I met with several IT companies last summer to rip out our old wifi and install all new wifi. Ally was the only one who really listened and addressed our issues and needs. Our new wifi system of 17 WAP's and a wireless controller has been fabulous all year. We had a few glitches in the beginning, which they quickly came in and fixed. They have been very pro-active to fix issues before they arise, which is exactly what I've been looking for in an IT company for years. They even contacted me when Comcast was having a special, which ended up saving us 40% off of our Comcast Bill. read less - 5/17/2018 

Ally Communications sold and installed our voice over IP phone systems both at our retail location and our warehouse. I can always count on ally's team to be ahead of... read moreAlly Communications sold and installed our voice over IP phone systems both at our retail location and our warehouse. I can always count on ally's team to be ahead of the game and some how are always available when I have questions. I can not say enough good things about Ally Communications! read less - 4/27/2018 

  Everyone at Ally Communications helped make our office relocation so much easier. Thank you Joel and your amazing team for excellent service and attention to detail. Spry Law Firm, P.C.... read moreEveryone at Ally Communications helped make our office relocation so much easier. Thank you Joel and your amazing team for excellent service and attention to detail. Spry Law Firm, P.C. appreciates all that you do. We would highly recommend! read less - 4/27/2018