Sarah Whaley joined our team in 2022. With a background in various administrative and accounting positions in engineering, public health, & supply chain management fields, she brings her wealth of knowledge from those past positions with us. She’s a firm believer in the knowledge philosophy of “it’s better to have it & not need it than to need it & not have it.”

A recent transplant from the Cleveland, Ohio area, Sarah, her husband, Travis, & their 3 kids are excited to call Tuscumbia their new home (their 2 cats are only slightly less excited). When she’s not reading a new book, she can often be found planning her family’s newest adventure or latest Disney vacation.

Will Willis joined the team at Ally Communications in 2022. He brings with him over a decade of experience in the telecommunications industry, as well as an additional decade of experience in sales and management in other industries. Will is laser-focused on the continued growth of Ally, as well as our partners, through strategic initiatives that will further promote Ally as a premier leader in the industry.

Will is a lifelong resident of North Alabama and currently lives in Florence with his wife (Tara) and their four children. Outside of the office, he enjoys spending time with the family, whether that’s hiking, watching true crime shows, coaching youth sports, or any number of other things that come from having four children. You might also catch him fooling around with a mandolin or guitar at times.

Caitlin Waits joined our team in 2022. Caitlin was born and raised in Alabama and currently lives in Florence. Outside of the office, she enjoys a good story and is a big supporter of the local music scene in the Shoals, but also enjoys larger venue concerts. With two cats of her own, Sadie and Penny, and a frequent volunteer of Lauderdale County Animal Shelter’s “Doggy Day Out” program, it’s safe to say she loves spending time with animals as well. With the TVA Trails and Natchez Trace close by, Caitlin also enjoys spending time in the beautiful outdoors of Alabama.

Caitlin Waits has earned the Google IT Support Certification, soon to be certified in CompTIA A+ and N+; over five years of experience in customer service, and a background in Sociology at UNA, Caitlin brings a genuine desire to help our customers with anything they need in the role of technical support.

Steffany Flores joined our team in 2022. She has worked in customer service for more than ten years. She started her career with Walgreens Contact Center in 2011, working as a Contact Center Agent, QA Specialist, and Process Improvement Specialist. She worked with Walgreens for 7 years and then moved into banking in order to get a head start with her college degree. She is currently pursuing her Bachelor’s Degree in Management of Technology at Athens State University. She has always loved research and finding ways to help make improvements. She is beyond excited to start a career with Ally Communications.(Does it count if she was being paid while she said that? We think so.)

Outside of work, our family loves kayaking and spending time together outdoors. We are very family oriented and enjoy getting together with the whole family. We love to visit new places. My hope is to travel outside of the United States, and Mexico is first on her list.

Steffany Flores was born and raised in California. Steffany has called Florence, AL, home ever since her family moved here when she was 12 years old. She met her husband in middle school, and has been happily married for 14 years. They have 3 children together; Steven (13 years old), Isabella (8 years old), and Aislinn (1 year old).

Krista Woods joined our team in 2022. She was born and raised in the Shoals area. She is a two-time graduate of UNA with a background in Criminal Justice and Psychology. She has worked throughout the legal system and in non-profit management for the last 12 years.

Outside of work, Krista enjoys spending time with her family and pets. She loves to cook, bake, and garden. She enjoys kayaking during warm weather, traveling to any island that will have her, and finding new music to check out.

Sean was born and raised in Washington state and is excited to start his new chapter in Alabama. He enlisted in the Marine Corps shortly after graduating high school and spent five years stationed at Camp Pendleton, California. Outside of work, Sean spends his time with his girlfriend, Cassidy, and their two dogs, Jack and Jeff. He also enjoys doing Jiu-Jitsu, golfing, and figuring out what piece of tech he’s going to buy next.

Sean currently holds his CompTia A+ and N+ certifications and is pursuing his Bachelor’s Degree in Cybersecurity as well as his CompTia Security+ certification. He is very excited to be a part of the team at Ally and can’t wait to begin helping customers.

Chris has lived in Florence for the last 20 years after graduating from UNA. His wife, Tosha-Paige, and he have 3 children. Chris has worked in hospitality operations management for the last 10 years and is currently working on a Juris Doctorate at Birmingham School of Law. In his limited free time, Chris enjoys golf, tennis, and the outdoors. He used to be a triathlete, but his kids have made him lazy!