Committed Business Partners

At Ally Communications we follow a culture of friendliness and care and our team is keen to make a difference in the local area we operate in. Our team has always endeavored to provide our clients with an experience of a different class, a higher level of dedicated services unlike any other business out there. We are not only committed to our business partners, but we are also concerned about our community. We believe in raising money for charity instead of collecting funds for parties. That is how we attempt to give it back to our communities. Also, we offer a discount to Non-Profit companies and their IT and phone services because we see the benefit of them succeeding in our community.


The five principles of our business are:

  1. Local – Based in Florence, AL. We are your neighbors. We provide on-site installation, training, and support plus there’s no language barriers, no outsourced support, no buttons to push when you call, and you won’t wait on hold.
  2. Value – Our prices are competitive, we offer our clients a one-call solution for business technology, and we offer fanatical support on all of the 100+ providers we resell such as Comcast, Spectrum, WoW!, Verizon, and AT&T. 
  3. Integrity – Our culture of integrity starts with the name of our business. We treat our clients the way we want to be treated and we are truly your ally, taking the complexity and frustration out of Internet service, networking, telephone services and more.
  4. Quality – We are committed to quality in everything we do. All of our installations are backed by our One Year Limited Warranty On Labor And Materials.
  5. Reliability – Ally Voice has over 99.9% uptime.  We are able to accomplish this thanks to our 5 geo-redundant servers, dual Internet automatic failover solutions, and a free mobile app that needs only a cellular connection.

Friendly, Customer-Centered Service

Make us part of your business, and you can be part of our family!

Our Team Members

The team at Ally Communications is comprised of experts in their specific areas with broad ranging experience and dynamic backgrounds, who intend to work with complete professionalism. This makes us the best choice when it comes to dealing with the most complicated IT challenges for an extensive range of businesses. At Ally Communications we are always focused on delivering our best in class IT solutions for our clients that will provide them with a competitive advantage.


Joel Peeples - Founder and Owner

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Joel Peeples has over 18 years of experience in the telecommunications and IT industry. Joel's industry experience started in the cellular industry and he then spent nearly 10 years working as Comcast's Business Account Executive for the Shoals area. Joel was one of the very first commercial development executives who Comcast hired to develop their business division. His managed almost every aspect of business services in North Alabama and reported to the division VP. He was always a top performer nationwide and earned the President’s Club Award with Comcast Business Services in 2009. In time, his role transitioned into that of a sales rep. He knew businesses needed more than just a sales rep who would give them a toll-free number to a call center when they had a problem. Businesses need an unbiased expert advocate who can help them select and implement the best possible Internet and communication solutions. This drove him to found Ally Communications in 2012. Joel is married to Patricia Peeples and has two daughters

Kristine Robinson - Operations Manager

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Kristine Robinson has 20+ years of IT experience, 10+ years of programming experience and 3+ years in telecommunications industry.  She has worked & lived in North Alabama all of her life and lived in Florence since 2005.  Kristine joined Ally Communications in 2016.

Karl Long - Business Development Manager

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Karl comes to us with over 25 years of telecom experience. Karl has worked for Shoals Cellular, Bellsouth Mobility, Cingular, and AT&T and has held multiple positions ranging from Sales, Operations, Marketing, Compensation, Mergers & Acquisitions, Special Projects Management and more; with scope responsibilities ranging from local, region, and national. Karl also spent time with H&R Block managing Operations for two regions that supported facility, maintenance, IT, employee integration, and more. Karl proudly and honorably served in the Marine Corp Reserves within the Marine Avionics and Logistics Squadron, reaching the rank of Corporal. Karl holds a Bachelor degree in Business Administration and Associate in Applied Electronics. Along with Karl’s service to our country, education, and professional career experience; he grew up in the Shoals Area and lives here with his wife, Mary-Ellen. Karl spends his time with his wife, kids, parents, siblings, and friends; and enjoys traveling.

Jacob Frye - Customer Support Specialist

Jacob Frye | Ally Communications

Jacob Frye has over 6 ½ years of IT experience. He is CompTIA CE A+ certified and a graduate of UNA with a major in Mathematics and a minor in Computer Science. He worked in New Orleans, LA for four years in a high pace onsite IT environment. He moved back to Florence and started his own business in late 2015. Jacob joined Ally Communications in 2017.

Mitch Wade - Customer Support Specialist

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Mitch is our latest hire and brings over more than 10 years of experience in business network management, hardware & software troubleshooting and repair, along with a proven track record of successful problem solving, planning and implementation. Mitch joined Ally Communications in 2018.

Daniel Thompson - Installation and Service Specialist

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Daniel Thompson is a Firefighter at Florence Fire Rescue and works with Ally Communications part-time. Daniel ran his own business for many years before joining the Ally Communications since 2015.

Grant Wilkes - Sales and Installation Specialist

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Grant spent many years installing and servicing phones systems for AT&T. He retired but continued his career by going into business for himself. Grant will tell you that he's forgotten more about phones than I know. I have never disagreed! That makes it even more special that Grant has chosen to partner with us to sell and install #AllyVoice, our cloud-based phone system. Contact him today for a free on-site demo! 256-740-3908 or

Adam Green - Support Specialist

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Adam has been in the IT field for over 12 years in a variety of capacities. He enjoys researching and learning new technology information, as well as finding more efficient and innovative approaches to resolve a variety of technical issues. Adam lives with his wife and son in Florence. They lived in the Birmingham area for a few years, but Florence was always thier true home. He enjoys spending time with family and friends, watching football, hiking, playing games with his son, and working on home projects.