As an experienced telecommunications service provider, we’ve seen it all. Over time the evolution of business phone equipment has been drastic. From landlines to mobile devices, cloud solutions, and more, business communication outlets are evolving at a rapid pace. With the help of a strong internet connection, you’ll be able to take advantage of several benefits such as more efficient communication, faster responses, and more productivity all around.


When it comes to business communication, today’s most essential telecom platforms are:


  1. Voice over Internet Protocol (VoIP) business phone systems
  2. Cloud-based phone structures (Unified Communication tools)


Both of these phone services are multi-line solutions with several features attached. For a variety of different reasons, these platforms can help leverage your business in many distinct manners. These are the main differences between VoIP and cloud-hosted phone systems:

VoIP Phone Systems:

Business VoIP is a telecom service that is taking the business world by storm. Those using VoIP systems are replacing traditional wired phone lines with a powerful virtual connection. As long as there is a strong internet signal present, users will be able to take advantage of a long list of benefits, including:


  • HD voice quality
  • More efficient communication channels
  • Voicemail – email notifications
  • Remote capabilities
  • Multi-party conferencing chats
  • Strong caller ID functions
  • Auto attendant support systems


When you adopt a VoIP telephone structure, you are most likely moving away from conventional PBX system. This is a multi-line phone structure that is configured with miles of internal wiring. One of the most common VoIP structures is a hosted PBX solution with virtual integration features. Like traditional PBXes, a hosted solution is a multi-channel structure, just without the hardware mess.


As the internet continues to grow into one of today’s most prevalent tools, a VoIP structure is the most ideal phone system for small businesses and growing corporations.

Cloud Phone Systems:

In many ways, a cloud host will actually supplement the work of a VoIP system. A cloud-based phone system is an extension of most VoIP solutions, just without the PBX host. Instead, a cloud phone system is a unified communication (UC) solution with more internal messaging features. This includes instant messengers, video call extensions, web phones, and managed voicemail applications.


The main difference between a cloud and VoIP phone service is the communication integrations. While VoIP is a very powerful solution, it does not offer all of the same communication outlets that cloud systems deliver.  This is the perfect compliment to any business telecom bundle.

Adopt The Right Solution For Your Office

If you’re interested in a VoIP service or a cloud-hosted phone system, then contact the experts at Ally Communications today. As an experienced telecom solutions provider, we help a variety of businesses, large or small, improve the way team members communicate. Our goal is to make help make your office a more efficient and productive environment all around. By capitalizing on our selections of VoIP and cloud solutions, you can expect a more effective phone system in place.


Call us at (256) 740-3900 to set up a consultation with an experienced technician.