Proactive IT Users

Standard User

  • M365 License
    • Basic
      • Web and mobile versions of Word, Excel, and PowerPoint
      • Chat, call, and meet with teams from laptop, tablet, or phone
      • Allow clients to book appointments with the Bookings app
      • Manage projects with Forms, Lists, and Planner
      • 1 TB of cloud storage per user
      • Business-class email (name@yourbusiness.com)
    • Standard – You get Business Basic, plus:
      • Installable desktop apps of Word, Excel, and PowerPoint
      • Work offline and upload changes to cloud when you reconnect
      • Publisher to create your own marketing materials
      • Host webinars and large meetings
      • Attendee registration and reporting tools for Webinars
      • Access for database and data visualization
    • Premium – You get Business Standard, plus:
      • Device management
      • Remotely wipe lost or stolen devices
      • Advanced security tools and features
      • Control access to company data
      • Cyber threat protection
      • Access to advanced IT support is recommended (Straight from Microsoft’s website)
  • Security Policy Setup and Auditing
    • MSP Magic allows Ally’s team to setup, monitor, and audit policies that keep your account and data secure
    • MFA is enforced on all users
    • Workstation security policy
    • OneDrive and Sharepoint Data Loss Prevention, user group access rules, automatic SharePoint site and folder synchronization to OneDrive
    • MDM – Mobile Device Management.
  • Email Security – Proofpoint Essentials Advanced
    • Protects uses and the business network from email-borne threats
    • Spam, virus, and zero-hour threat protection
    • E-Mail encryption when [encrypt] is added to subject
    • Outbound filtering, email encryption and data loss protection (DLP)
    • Disaster recovery with email continuity and archiving (applies if/when e-mail server is down)
    • Advanced reporting
    • Cloud-based service requires no hardware or software to deploy
  • Cloud Backup of M365
    • Email (7 Years)
    • SharePoint, OneDrive (1 year)
    • Microsoft’s terms and conditions specifically recommend third-party backup
    • Archiving for terminated employees is available as a separate service

Lite User

  • A limited user for employees or contractors with company email but they do not use or access company devices, networks, or data.
  • Only the M365 Basic license and services are included and InTune policies are not available
  • For security reasons, OneDrive and mobile apps will be blocked

Group and Service Email Accounts

Complimentary outbound-only email – Shared inboxes, and distribution groups.

  • Example: A unique email address for scan-to-email purposes
  • Example: Sales@yourdomain.com address that forward incoming emails to various internal accounts, has its own shared inbox, and/or allows users to send as that address