Managed IT Onboarding Process: Add you to all of our systems Ensure all users are aware of how to get help Send welcome email with client manual to all users [...]
Reconfiguring a Managed PC for a New User: Join to the local domain and/or Azure AD Sync OneDrive Setup e-mail user in Outlook Add Custom Device Name Place physical Asset [...]
New User Setup & Training: Deployment Microsoft 365 Email Office Apps Teams OneDrive SharePoint Keeper Password Manager Import passwords from tools or browsers Add to Edge Chromium web browser Add [...]
WiFi Support WiFi is connecting more critical devices than ever before. Our cloud-based controller ensures we can effectively monitor, update, and troubleshoot every WiFi access point we install. We also [...]
This guide is to help answer some common questions regarding payments, invoices, and discounts. Click on the question to view the answer or scroll through this and other pages on [...]
ISP Support When an Internet service outage occurs, our team engages the carrier and your on-site contact to restore service with as little frustration and costly downtime as possible. Included: [...]
501(c)(3) Discounts FREE Phone System Installation (does not include cabling or IT work) 25% hourly IT support discount 50% monthly discount for Ally Voice phone services 50% monthly discount for [...]
Response Times & Emergency Upgrades Standard Response On average, we answer our phones within 7 seconds. We answer web chats in less than 30 seconds. Tickets for hourly “on-demand” support [...]
Monday thru Friday, 8AM to 5PM Friday, 8AM to NOON Remote support for Ally Internet and Phone services is available 24/7
If you have a return or refund request, contact us via live chat, call 1-833-740-3900, or open a support ticket at https://www.allyadvantage.com/ticket. For full details on our Returns and Refund [...]
As an extension of your business, Ally supports your big picture vision and provide you with world-class service for your phones, internet, and IT issues.
