Payments and Billing

What are Ally’s labor rates and minimums?

2023-03-30T15:59:11-06:00, , |

Rates, Fees and Minimums Labor Rates $120/hour - Standard Rate $160/hour - Advanced Rate - Servers, Advanced Networking, and M365 Management $200/hour - vCIO and Consulting $200/hour - After-Hours & Holidays Unlimited support is included for a flat monthly fee with Managed IT Services* Business Hours Emergency Upgrade - $100 charge. Click here for more info Labor Discounts 25% labor discount for: Managed IT Clients 501(c)(3) Non-Profits 10% labor [...]

Payment & Invoice Questions


Payment & Invoice Questions This guide is to help answer some common questions regarding payments, invoices, and discounts.  Click on the question to view the answer or scroll through this and other pages on our website. What are the available Payment Options? How do I set up auto-payments? Why do my invoices look different? Where's my discount? What are my options for Multi-Site billing? When are late fees [...]

What is Ally’s Return and Refund Policy?


Return and Refund Policy If you have a return or refund request, contact us via live chat, call 1-833-740-3900, or open a support ticket at For full details on our Returns and Refund Policy, see Section 16. RETURNS AND CLAIMS FOR GOODS AND SERVICES in our General Terms & Conditions, available for download at


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  • 220 W Tennessee St STE 210, Florence, AL 35630
  • 256.740.3900
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